The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

Last week, Best Buy unveiled announced a move to take its Geek Squad tech support services nationwide, as an addition to the company’s “New Blue” growth strategy. The Total Tech Support subscription ...

The retailer's new Total Tech Support membership program offers Geek Squad assistance for all of your gadgets and appliances -- no matter where or when you bought them. Originally hailing from Troy, ...

Small and midsize businesses have most–if not all–of the same IT needs as larger organizations, but they lack the resources and dedicated IT departments to manage them. At the same time, ...

The geeks in Best Buy’s Geek Squad have long taken on one-time tasks for customers, such as fixing a broken laptop or installing a TV. But as consumers fill their homes with more connected gadgets — ...

Tackling computer glitches yourself is so 2008. “About 15% of home computers are infected with malware so fixing them has gone the way of lawn-mower service — it’s no longer a do-it-yourself thing,” ...

Startup Spotlight profiles tech startups in the Pacific Northwest. by Monica Nickelsburg on Jan 7, 2016 at 3:00 pm January 7, 2016 at 10:41 am Peel Tech co-founders Zakk Alumbaugh and Brock Reed. The ...

Best Buy is hoping to expand its Geek Squad business by adding Total Tech Support. With Total Tech Support, Best Buy customers can get help for all their technology and appliances, immediately and ...

As at-home healthcare becomes more tech-driven—think wireless biosensors and connected blood pressure cuffs—it creates more logistical challenges for providers. This is where Best Buy Health sees an ...

Employees: 11 full-time at company headquarters and about 50 employees that comprise an on-demand workforce of primarily part-time workers. Enter Eden, a mobile first, on-demand, on-site tech support ...

Scammers are barraging the tri-state with phony emails claiming to represent Best Buy’s Geek Squad tech support team. The scammers take different tactics, often claiming the target owes money for a ...