SAN FRANCISCO, April 9, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, is extending its integration with Google Cloud ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: ...

SAN FRANCISCO, April 10, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, is enabling businesses using any of its ...

DALY CITY, Calif.--(BUSINESS WIRE)--Genesys, a leading provider of customer service and contact center solutions, today announced the Company has been positioned as a “Leader” in the “Magic Quadrant ...

SAN FRANCISCO, Aug. 9, 2023 /PRNewswire/ -- Genesys®, a global cloud leader in AI-powered experience orchestration, has been positioned by Gartner, Inc., as a Leader in the 2023 Gartner® Magic ...

BASKING RIDGE, N.J., Feb. 22, 2021 (GLOBE NEWSWIRE) -- As contact centers are relying on digital, remote-first operations, today Verizon Business announced the addition of Genesys Cloud, as part of ...

Track record of continuous innovation, deep commitment to R&D and relentless customer focus propels Genesys ahead in highly competitive market Genesys orchestrates over 25 billion contact center ...

RESTON, Va.--(BUSINESS WIRE)-- MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today an agreement with Genesys® to offer the MAXIMUS Genesys Engagement Platform ...

SAN FRANCISCO, April 10, 2025--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced it was recognized as a Leader in The Forrester Wave™: ...

SAN FRANCISCO, Aug. 26, 2020 /PRNewswire/ -- Genesys®, the global leader in cloud customer experience and contact center solutions, has been named a Leader for its Genesys Cloud™ platform in "The ...

As a follow-up to a recent acquisition announcement made by Genesys, we recently had a chance to discuss contact center trends with Genesys CMO Reed Henry. Genesys is a leading provider of ...