SAN FRANCISCO--(BUSINESS WIRE)--Genesys®, a global cloud leader in AI-powered experience orchestration, was named a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Software ...

Agilent Technologies announced the latest release of itGenesys software for RF and microwave board design. Genesys 2012 providesenhancements in RF system simulation, including electromagnetic, circuit ...

SAN FRANCISCO--(BUSINESS WIRE)--Genesys (www.genesys.com), the market leader in omnichannel customer experience (CX) and contact center solutions, has been recognized as a leader in International Data ...

SANTA CLARA, Calif., Dec. 18, 2007 — Agilent Technologies Inc. today announced that Maspro Denkoh Corp. has selected Agilent’s Genesys and Momentum GX software to develop its TV-receiver and satellite ...

Genesys has updated its contact center and workforce management software suites. The former adds intelligent contact center routing functionality in a software-only application. The latter update ...

Call center software maker Genesys Telecommunications is buying rival firm Interactive Intelligence Group for roughly $1.4 billion. Based in Indianapolis, Ind., Interactive Intelligence Group also ...

Syngene, a world-leading manufacturer of image analysis solutions, is delighted to announce its GeneSys software is now available with the addition of new ChemiRapid, Signal Accumulation Calculator ...

Call-center software company Genesys said it agreed to buy rival firm Interactive Intelligence Group Inc. for roughly $1.4 billion, as it seeks to bulk up amid a changing consumer landscape. Under the ...

Genesys is now poised to be an important part of getting the rest of Alcatel-Lucent onboard. Reading through the two press releases that were sent this morning by Genesys, I was reminded of Zeus ...

Norwood, MA. Analog Devices, Inc. (ADI) today announced the release of an extensive RF amplifier library of Sys-Parameter models for Keysight Technologies’ Genesys RF simulation and synthesis software ...

Genesys Telecommunications Laboratories Inc. is in talks with potential buyers for a deal that could value the call-center software provider at more than $3.5 billion including debt. The talks, with ...