Airlines offer web check-in for a convenient flight experience, allowing travelers to skip queues, choose seats, and get mobile boarding passes from home, enhancing comfort and reducing stress.

Budget carrier IndiGo on 28 October issued a statement on web check-in and advised that though it is not a mandatory requirement, it does allow “hassle-free experience” for commuters. This statement ...

Several complainants alleged that airlines often forced passengers to opt for a paid seat despite promising “free mandatory web check-ins”. Amid a spike in reported complaints of airlines forcing ...