Citrix Systems Inc.s GoToAssist 7.0 is a handy managed service for providing virtual on-site support. GoToAssist 7.0 allows organizations of any size to efficiently provide quality tech support while ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

“There is a shift in IT support as a result of workshifting,” said Brian deHaaff, Senior Product Line Director for Citrix GoToAssist, during a briefing with CMSWire. “There is a distribution of ...

GoToAssist Remote Support makes it easy to help remote customers with technology troubles. In only a couple clicks, you can see their screen, troubleshoot their software and even reboot their computer ...

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