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Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

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Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

After months of rumblings out of Redmond, Microsoft finally released Version 1.0 of its Customer Relationship Management (MS CRM) Professional Suite Edition late last month. The wait has paid off: ...

Freshsales is a low-cost sales CRM that provides a lot of functionality for communicating and converting leads for your team. In our in-depth research, we found it to be one of the best sales CRM ...

Regardless of how the politicians try to spin it, the economy is a top concern this election year. Consumers are struggling, and so are businesses across just about every industry vertical. Consumers ...

Customer relationship management is a long-term business. Diageo and SK-II certainly appear to understand this, consolidating their regional CRM briefs with one agency each in recent months, in a bid ...

Since its earliest days, the goal of CRM technology has always been to help companies better address customer needs. Over the decades, companies have spent trillions on software, hardware, and ...

A “one size fits all” approach to CRM rarely brings substantial business value. Before proceeding with a CRM system, a company must carefully define its CRM strategy and evaluate the technology.