A doctor decided to put his overweight patient on an unconventional diet. He advised him, “Eat your regular meals for two days, then ‘skip’ a day. Do this for two weeks and come back to see me. I ...

Communication is either effective or ineffective (not “good” or “bad”), and there should be alignment between what was said, what was heard and what was meant. Use the “Platinum Rule” (treat others ...

Part of the problem is the assumption that knowing what good communication looks like is the same as doing it. It’s not. We might recognize poor communication in others, like an unclear email, a ...

Part One in a Five-Part Series on Communication and Cultures of Trust In last week’s column, we talked about why building a culture of trust in your organization is more important than ever. It helps ...

Forbes contributors publish independent expert analyses and insights. Serenity Gibbons is a business consultant who covers entrepreneurs. Whether your team consists of everyone working in one place, ...

These tips from the pros will teach you how to talk to anyone you encounter, from your family to your co-workers to the barista who makes your morning cup of Joe What do a snake charmer, an FBI ...

“Just communicate!” is common advice for couples—but what does it mean? If it were really that simple, everyone would know how to improve communication skills in a relationship—no help required. In ...

Picture it. A sea of faces, all eagerly awaiting your next words. A bright stage, subtly drawing all eyes to the sole figure in the spotlight. This is the image of a leader who can command any crowd, ...

Couples often seek advice on how they can improve their communication, because they think it will strengthen their relationship. They may seek couples therapy, attend workshops to learn new ...

Ask anyone what makes a relationship work, and chances are they’ll say: “Communication.” My students say it every semester when I pose the question in my Intimacy, Marriages and Families class. It’s ...

Clients in the long-term-care sector come to me, and they are often puzzled as to why a certain problem survey occurs wherein a resident is injured due to inadequate monitoring and nursing care. Too ...

The defining line between a good and great agent is exceptional communication skills. I’ve learned this from many lessons over the years. David Curry Although strong products and competitive pricing ...