Etelos, a provider of open source hosted Web 2.0 applications, has released a beta version of a CRM tool designed to work with Google Apps, a commercial suite of office applications Google introduced ...

Google has been incrementally making its workplace products more and more functional — all, it seems, with one goal in mind. It would like to eat Microsoft Office 365's lunch. When it first launched ...

Google has quietly added a feature to its Business Profile listings that can give any business, regardless of their size, a powerful CRM function. And it doesn't cost a thing. First, let's make sure ...

Having tried the Holy Trinity of Google Apps—spreadsheets, calendar, and documents—Drake got additional functionality by clicking the “What’s New” link at the top of one of the Apps pages: That’s how ...