The Government Digital Service (GDS) has made its Gov.uk Notify platform available across government services after running a “public beta” of the status updates system. The service can send ...

HM Revenue and Customers (HMRC) is looking for a third-party supplier to unify text, voice and email notifications, rather than using the government’s own Gov.uk Notify service. The department is ...

Julie Scorer, MRI Software, explores how councils are using data-driven systems and digital tools to tackle rising school ...

Working tax credit claimants, whose work is still affected by the pandemic, urged to check their claim to see if any changes need reporting to HMRC HMRC urged not to charge penalties and to write off ...

The Digital Transformation Agency (DTA) wanted a way for government agencies to communicate easily with their customers, so it developed a vision for notifications from the perspective individuals ...