HM Revenue and Customs (HMRC) has been accused by a public spending watchdog of degrading its own services “as a matter of ...

HMRC is 'deliberately' offering taxpayers poor customer service, according to a report by MPs which found that waiting times ...

HMRC is failing taxpayers in their hour of need as its customer service suffers ahead of the self-assessment deadline. More than 12 million are expected to submit a tax return this year, but as of Jan ...

A National Audit Office (NAO) report, looking at HM Revenue and Customs’ customer service, has found that the move to digital services has failed to ease pressure on traditional services, such as ...

HM Revenue & Customs (HMRC) has confirmed that compliance checks are under way within the financial services and oil and gas sectors, out of concern about how firms in these industries are adhering to ...

UK-headquartered virtual payments services provider Modulr has reportedly entered a contract with HMRC for the provision of Confirmation of Payee (CoP) services, which has been secured under the ...

09:47, Tue, Dec 16, 2025 Updated: 13:43, Tue, Dec 16, 2025 Brits could soon be getting fewer letters from HMRC as part of a major update to the national tax system. The distinctive brown letters may ...