HP’s “dynamic security” prevents you from using third-party ink with HP printers. While HP does this to “protect the quality of our customer experience,” being able to buy cheaper, non-HP ink can save ...

HP is trying to combat consumers' urge to go cheap on the consumables with an education campaign that says printers should be assessed on their page yield per cartridge. Former editor of CNET ...

HP is receiving backlash after users reported that their non-brand ink cartridges stopped working following recent firmware updates. The company support center has justified its updates, saying it ...

HP and consumer advocates continue to clash over the use of printer cartridges, with HP promoting their own costly original cartridges and consumers seeking the freedom to select from various ...

HP has used its “Dynamic Security” firmware updates to “create a monopoly” of replacement printer ink cartridges, a lawsuit filed against the company on January 5 claims. The lawsuit, which is seeking ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. (Credit: Getty Images/Bloomberg) HP is causing outrage ...

The company is blocking the use of non-HP ink with a ‘security’ update that’s meant to ‘protect the quality’ of customer experience. The company is blocking the use of non-HP ink with a ‘security’ ...

Update (9:30 PM, 9/15/2017): According to an HP spokesperson, this feature has not been reactivated. The statement provided to ET reads: "Earlier this week a media outlet in Europe inaccurately ...

HP has introduced new Envy and OfficeJet inkjet printers. The all-in-one, Wi-Fi-enabled machines offer minor upgrades over existing models, but the highlight is that they are “Instant Ink ready,” ...

Guess what? They're right. While HP took its time getting back to me, I tried a third-party ink cartridge in my HP OfficeJet Pro 8610. Sure enough, it didn't work. Instead, I was informed that the ink ...