Facepalm: In what might be one of the biggest gaffs of the year, HP is trying to dislodge its foot from its mouth after getting caught intentionally forcing customers to wait for 15 minutes on ...

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...

Let’s see the steps to update drivers and firmware using HP Support Assistant. 1] You can launch the HP Support Assistant by clicking on its icon available on the taskbar. See the below screenshot. 2] ...

It's easy to get frustrated with home printers. You may not need them every day, but the day will come when you need to print an important document right away–and then running out of ink or having a ...

HP and Dell has disabled support for the High-Efficiency Video Coding (HEVC) standard in some of their laptops, Ars Technica reports. HEVC is a codec that enables the compression of large videos into ...

Q: Is HP’s All-In printer plan worth considering or should I buy something else? A: There are so many options in the printer universe from many well-known brands, which can make choosing one a little ...

When everything is working well, printing can feel effortless. Just click to print, and your document emerges from the printer moments later. When your printer isn’t properly connected to Wi-Fi, ...

In an unexpected turn of events, a federal judge has rejected HP's attempts to dismiss a lawsuit accusing the company of designing its all-in-one printers to disable scanning and faxing features when ...

Carlos Soto is an award-winning reviewer and journalist with 20 years of experience covering technology and business within various sectors and industries. Printing remains an important part of the ...