In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...

Professional - HP OfficeJet Pro with 50 pages of printing for $14.99/mo ...

HP is apparently making personal PC and printer buyers wait 15 minutes on phone calls Customers in the UK, Ireland, France, Germany and Italy are affected During the call, three more self-service ...

HP launched the HP All-In Plan, a printer subscription service that offers at-home ink delivery, 24/7 customer support, and a choice of three HP printer models. With monthly rental fees ranging from ...

HP has ended a policy that made people wait at least 15 minutes for every customer service call in the hopes that they would give up and turn to the company's website or chatbot. As The Register ...