A Cognosante business unit has received a potential three-year, $26 million contract to help the Centers for Medicare and Medicaid Services handle inquiries from agency customers regarding the No ...

Earlier this summer, the Centers for Medicare and Medicaid Services (CMS) received an important signal from the health policy community: Just as patient-centricity has become an expectation for ...

The MIT Sloan Management Review says that “the 21st-century CIO must prioritize customer experience; it’s essential to competitive competitive advantage,” and Gartner says that IT executives “see the ...

The Biden administration is rolling out new tools under its Extra Help program that it says will make it easier for seniors to afford medications in Part D. The feds expanded eligibility for the Extra ...

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