A Cognosante business unit has received a potential three-year, $26 million contract to help the Centers for Medicare and Medicaid Services handle inquiries from agency customers regarding the No ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

The MIT Sloan Management Review says that “the 21st-century CIO must prioritize customer experience; it’s essential to competitive competitive advantage,” and Gartner says that IT executives “see the ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Spiceworks Cloud Help Desk might be a no-frills ticketing ...

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Earlier this summer, the Centers for Medicare and Medicaid Services (CMS) received an important signal from the health policy community: Just as patient-centricity has become an expectation for ...

The Biden administration is rolling out new tools under its Extra Help program that it says will make it easier for seniors to afford medications in Part D. The feds expanded eligibility for the Extra ...

RIYADH, Saudi Arabia--(BUSINESS WIRE)--RSA, the security-first identity leader, announced groundbreaking cybersecurity innovations at RSAC Conference 2025 that defend organizations against the next ...

The Centers for Medicare & Medicaid Services on Wednesday took several new steps to help U.S. hospitals manage the crush of new patients as the COVID-19 crisis worsens. Among them are new allowances ...