Key findings from the 2026 report include: Identity breaches surge, driving escalating costs Help desk hijacks emerge as a major threat AI optimism is high, but passwordless progress stalls A new ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

SEAL BEACH, Calif., Oct. 16, 2025 /PRNewswire/ -- HD Tech, Orange County's premier Cyber Lifeguard, launches its 24/7 1-800 Help Desk (877-540-1684), saving small businesses with 5–25 employees in OC ...

Tara worked as a newspaper reporter and editor for more than 13 years and served as executive editor of the full suite of CDW Tech magazines until 2019. She enjoys learning about new technology and ...