Dmytro Lazarchuk is a co-founder and CEO of Relokia with over eight years of experience in digital marketing and data migration services. According to Forbes Insights, 89% of executives at ...

In today’s competitive job market, crafting a standout resume is crucial for securing a high-paying IT Help Desk position. Whether you’re a seasoned professional or a recent graduate, selecting an ...

Crafting a standout help desk resume is crucial for landing a rewarding position in the IT support field. Whether you’re an experienced professional or just starting your career, having ...

Fixify combines AI with human IT experts to improve the help desk experience ARLINGTON, Va., Oct. 23, 2024 (GLOBE NEWSWIRE) -- Fixify, an innovative AI-powered IT help desk solution provider, ...

Report: Employees remain satisfied with the service desk but unsatisfied at work Your email has been sent The IT help desk is a Catch-22 for many employees – while they may face challenges in the ...

Opinions expressed by Entrepreneur contributors are their own. Employees are an integral part of any organization. Employers should recognize this and work hard to take care of employee needs.

The MIT Sloan Management Review says that “the 21st-century CIO must prioritize customer experience; it’s essential to competitive competitive advantage,” and Gartner says that IT executives “see the ...

With the dramatic increase in remote work in the last few years, many of us are actually working longer hours, ricocheting between communication platforms, learning new systems on the fly, and ...

Autumn is an associate editorial director and a contributor to BizTech Magazine. She covers trends and tech in retail, energy & utilities, financial services and nonprofit sectors. Because many ...

Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more than ...

Traditional metrics that once defined the effectiveness of help desk operations within law firms are undergoing a profound transformation. Over the next 12-18 months, the legal industry will see ...