eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Spiceworks announced the ability for IT professionals to ...

Seeking to enhance your customer support experience? Mobile apps for help desks empower support teams with the capability to handle tickets and address problems on the go. Explore our top mobile ...

Omar El Bahr is the CCO at nandbox, he's on a quest to enable everyone to build a mobile app for affordable prices. Mobile apps are now a go-to for many growing businesses, and for good reasons. Many ...

Last September, Salesforce bought social customer service SaaS startup Assistly for $50 million-plus to help expand its service cloud offerings to small businesses. Today, Salesforce is debuting a ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

The rise of social media should horrify any company with crappy customer service. Right now, with minimal effort, any disgruntled customer can use a service like Twitter to voice their complaints to ...

What are business owners looking for every day? Three simple things: How do I increase sales, improve efficiency and build a loyal customer base? I would say those are the top three things on every ...

Opinions expressed by Entrepreneur contributors are their own. Ever look at a family that should be spending time together, but instead, everyone is on their phones scrolling while focused, bored or ...