The third software product in our series on open source help desk packages is Request Tracker from Best Practical, an open source software development company based in Somerville, Mass. For larger ...

Facebook launched a new tool called "Community Help" on Tuesday. Community Help is designed to let people request or offer help to people nearby during the coronavirus pandemic. You can request or ...

Jessica was overwhelmed and didn’t know what to do. She is a generous person by nature who had volunteered, as she often does, to help a stressed-out colleague. . . . But what started out as a simple ...

You can contact Discord support directly using their online forms for users and developers, via Twitter, or by reaching them via email at support@discordapp.com. Developers can contact Discord with a ...

That is an actual example (grammar, spelling, minus the city name) of one of the hundreds of requests I receive every month through LinkedIn asking me for some sort of help. I call it some “sort of ...

The Scheduling Ticketing System allows department schedulers to request modifications to their current or future term classes. This includes changes to meeting patterns, rooms or final exams. Graduate ...

Posts from this author will be added to your daily email digest and your homepage feed. is a reporter with five years of experience covering consumer tech releases, EU tech policy, online platforms, ...

Disabled people know better than most that this isn’t always true, even when our right to ask is backed up by federal law. A request for out of the ordinary help or adjustment, Instructions on how ...