Service robots are reshaping healthcare, retail, and hospitality by improving efficiency, safety, and daily operations ...

The hospitality industry has spent the past decade chasing efficiency. What it often lost along the way was the guest experience.

The future of work is being rewritten by artificial intelligence (AI)—but technology competence alone will not be enough to empower the workforce of the future. While AI has massive potential to ...

Hospitality Business Review recognizes the company for culture, service, and innovation. Founded on trust and family values, Dimension Hospitality reflects the values of its founder, Sam Friedman, as ...

Third-party delivery, takeout apps, kiosks, and mobile ordering have reshaped the restaurant industry. Guests can get your food without ever setting foot inside your dining room. For many operators, ...

RIT hospitality and service systems students returning to campus in the fall will now be part of Saunders College of Business. As of July 1, majors in hospitality and tourism management, and graduate ...

Prestige Hospitality Group Expands Portfolio with Best Western University Inn – Canton, NY and SLU’s Oliver D. Appleton ...

If you’re on a mission to improve your company’s customer service culture, adding a hospitality framework and mindset can be powerful in moving your initiative forward. If this distinction—between ...

The impact of coronavirus on the world is a story with an indeterminate beginning, an indiscriminate middle and no discernable end. In addition to inflicting a worldwide death toll in excess of 3 ...

The Department of International Hospitality and Service Innovation (IHSI) at Saunders College of Business holds awards annually to honor the program's exceptional alumni. The three awards are named ...