This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach. If you’re looking to upgrade ...

Selecting a phone system may be the most important technology decision most small businesses make; choosing the wrong one can spell disaster. One relatively new and increasingly popular option, using ...

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Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price.

Chauncey grew up on a farm in rural northern California. At 18 he ran away and saw the world with a backpack and a credit card, discovering that the true value of any point or mile is the experience ...

At the moment, small- and medium-sized businesses (SMBs) have perhaps the most to gain from the explosion of new VOIP services. In one move, businesses can outsource their communications, doing away ...

GREENSBORO, N.C., August 20, 2019 /PRNewswire-PRWeb/ -- Carolina Digital Phone, a leading hosted VoIP and telecommunications firm that serves businesses, government agencies, non-profit organizations, ...

Hosted contact center systems have gained popularity as a more flexible, cost-effective choice than premise-based hardware systems. Comparing the two options, however, is often akin to comparing ...