Following last week’s newsletters about why the IP contact center is the technology that’s coming up after VoIP, today we’ll look at the pros and cons of a hosted IP contact center solution vs. a ...

IP telephony adoption has progressed slowly for more than a decade, but with hosted voice vendors now offering modular consumption models and shifting away from simply viewing hosted voice as a way to ...

ATLANTA--(BUSINESS WIRE)--ControlByNet, (CBN), a leading cloud-based, hosted video security surveillance provider, delivers new customer enhancements while utilizing the benefits and flexibility of ...

CINCINNATI--(BUSINESS WIRE)-- CBTS, a leading technology provider of communications, cloud, infrastructure, and consulting services to clients worldwide, has been selected by Frost & Sullivan in the ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

BT and Nortel have unveiled a secure, hosted IP telephony system for large governmental and corporate institutions. BT Hosted Voice is based on Nortel's Communication Server 2000 IP telephony switch ...

Managed and Centrex and hosted, oh my! For companies looking for an alternative to a premise-based phone system, there are plenty available, and they come in all shapes and sizes. Hosted voice, IP ...

ScanSource and Avaya have teamed up on a packaged UC solution hosting Avaya IP Office as well as offering professional services for Avaya's IP Office Contact Center, which executives and partners said ...

iiNet recently launched a hosted IP-telephony solution. It'll do well because it simplifies what others try to confuse. This week I put myself in the position of a four-person business wanting to buy ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More Businesses turning to managed and hosted services for a ...

DUBLIN--(BUSINESS WIRE)--The "European Hosted IP Telephony and UCaaS Market, Forecast to 2024" report has been added to ResearchAndMarkets.com's offering. The European hosted Internet Protocol (IP) ...