5 Signs a Hosted Contact Center Solution Is the Best Option Your email has been sent Should you go cloud, on-prem, hybrid, or CPaaS? Discover all the signals that indicate a hosted contact center ...

In two separate announcements late last month, Avaya unveiled and strengthened its collaboration offers with a “Collaborative Cloud” strategic framework for cloud-based collaboration solutions, ...

As more businesses move away from traditional legacy on-premises systems, the cloud is setting a new standard for how IT professionals manage and deploy new applications. There is, however, an ongoing ...

As an IT manager in the radio industry, I m regularly tasked with challenges that extend outside of the traditional world of information technology. These challenges span many areas of technology from ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

Echopass – Cutting costs and improving customer service are everlasting business goals, regardless of the economic climate. With capital expense budgets shrinking, however, more organizations are ...

Our in-boxes at CNET have been getting hit with companies jumping on the hosted solution bandwagon--applications you and your coworkers or employees can access over the Internet rather than have as ...

Expense reporting vendors Fidesic and Payservice.com are gaining traction in the midmarket, with their no frills, low-cost expense management systems for companies with small and midsize spending ...

Hosted Solutions' Stratus Cloud Storage now utilizes CloudArray virtual appliances from Natick, Maine-based TwinStrata for improved access and performance of applications accessing data through the ...

CJIS Solutions is the Country's first CJIS Compliant cloud hosting company providing every day technologies to law enforcement. It was designed from inception around the CJIS Security Policy as the ...