Robot assistant on modern hotel / office reception. The integration of Artificial Intelligence (AI) into the hospitality sector marks a significant shift in how hotels deliver customer service. In an ...

Through this partnership, YooniK will enable Host Hotel Systems to offer their hotel clients the option of implementing face authentication for guest check-in. This new feature will allow guests to ...

If you've ever arrived at a hotel early and been told your room isn't ready, you're experiencing a well-established hospitality routine. These afternoon check-in timings aren't random at all. They are ...

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of Defence of the UAE, and Chairman of The Executive Council of Dubai, has ...

Dai Nippon Printing (DNP) and USEN-ALMEX have begun testing the next generation hotel check-in system using ...

A software vulnerability in Ariane Systems' kiosk platform allows attackers to access the personal data of hotel guests through check-in terminals equipped with the software. Through a kiosk mode ...

The Venetian Hotel in Las Vegas plans to launch a pilot program this summer that’s aimed at using wireless devices to ensure that rooms are ready for arriving guests. Guests will meet hotel clerks at ...

A closer look at the system reshaping hotel stays and travel flows worldwide Dubai: Dubai has introduced a citywide contactless hotel check-in system that lets guests complete registration before they ...

Alfred Ng was a senior reporter for CNET News. He was raised in Brooklyn and previously worked on the New York Daily News's social media and breaking news teams. When your hotel automatically emails ...

A La Quinta Inn & Suites location in Florida is currently under fire for allegedly allowing remote workers to check in guests. A recent video circulating on social media shows a guest filming their ...

A hotel front desk worker was caught off guard when a routine check-in question resulted in an unusually hostile response. For most guests, this question is routine and met with a straightforward ...