When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Amazon is set to pay a historic $2.5 billion settlement after it was accused of enrolling customers in Prime subscriptions without their consent and making it hard to cancel. The Federal Trade ...

Amazon's $2.5 billion Prime settlement with the FTC has moved into a crucial second phase, and millions of customers are now being asked to file claims if they want a share of the remaining money. The ...