A problem statement is a powerful tool that helps businesses ask the right questions. Used properly, it can lead to efficient solutions and make problem-solving feel like a breeze. Done poorly, it can ...

You have an idea you cannot stop thinking about. You can already see the landing page, the product flow, the future users who ...

Five steps to ensure that you don’t jump to solutions by Julia Binder and Michael D. Watkins When business leaders confront complex problems, there’s a powerful impulse to dive right into “solving” ...

On my NPR-San Francisco show, listeners would call in with a problem and, in a few minutes, I had to come up with an approach that we both felt good about. Over the years, I refined the approach and ...

Companies like OpenAI and China’s DeepSeek offer chatbots designed to take their time with an answer. Here’s how they work. By Cade Metz and Dylan Freedman Cade Metz reported from San Francisco and ...