Help Desk tech reporter Chris Velazco lays out how you can use tools in Windows and Apple computers to fix your parent or friend's computer.

RustDesk allows effortless screen sharing between Mac and Windows, just install it on both machines and you're good to go.

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

This post will show you how to find out if someone has Remote Access to your Windows 11/10 PC. We will tell you how to check if someone is remotely accessing your Windows PC. To find out if someone ...