As companies continue to use AI to automate more lower-level functions, Salesforce's VP of Workforce Innovation Ruth Hicken ...

Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...

Salesforce Work.com: General availability of employee relationship and IT service management updates push the product and company into new territory Your email has been sent With Work.com Employee ...

As organizations recognize the important role of field services such as repairs and maintenance in delivering exceptional service, there's an increasing demand for solutions that efficiently ...

You can bring Gmail and Salesforce together to achieve a more productive platform. It lets you access Salesforce data directly in Gmail, and you can switch back to Salesforce to create records or view ...

In September 2016, Salesforce founder and CEO Marc Benioff informed employees, customers, and investors that Salesforce would be an AI-driven company. Earlier that year, Microsoft released its Tay ...

What drives Salesforce strategy in the post-pandemic Vaccine Economy? It's the need to support customers as they adapt to the pace and complexity of today's world, according to Bret Taylor, Vice Chair ...

Salesforce today announced general availability of Slack Sales Elevate, deeply integrating Sales Cloud with Slack to create a personalized sales home that centralizes information, simplifies processes ...

In late 2020, working as a regional VP for the enterprise sales team at Salesforce, she sent a company-wide message to 50,000 of her colleagues, identifying herself as an alcoholic, sharing her ...