Walmart spent years telling shoppers that scanning their own groceries was the future of retail. Now the company is quietly ripping out many of those machines, retreating from a flagship automation ...

Some Walmart shoppers are grumbling about the retailer's self-checkout lanes. The benefit of self-checkout is in the eye of the consumer. For every shopper who is upset there's no self-checkout lane ...

Self-checkout was sold as a frictionless shortcut, yet a growing body of data shows it is riddled with traps that most shoppers never see coming. From quiet "oops" moments that count as theft to ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

Checkout-free stores use sensor technology to identify items for purchase. The system has worked mostly in smaller venues. A new form of self-checkout that enables shoppers to pay and retailers to ...