Did you freeze up the last time an interviewer opened a question with "Tell me about a time when…"? That's a behavioral interview question, and many interviewees find them tricky to handle. Job ...

Johnny C. Taylor Jr. tackles your human resources questions as part of a series for USA TODAY. Taylor is president and CEO of the Society for Human Resource Management, the world's largest HR ...

In working with hundreds of mid- to high-level professionals each year, I’ve seen firsthand how difficult it is for so many working women and men to articulate succinctly and powerfully what makes ...

From board meetings, business pitches, and job interviews, all the way to presidential debates: Tough questions are inevitable. To avoid the stumble, the deer in the headlights moment, or the ...

Anyone who speaks, either professionally or for one’s job, experiences a failure of attempted communication at least occasionally. The audience isn’t right for the speaker, the topic isn’t right for ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

You’ve finished your presentation or meeting, and it is time to open up for questions. Lots of hands go up. Some questions you answer easily, some you admit you don’t have the answer to; but then ...