Lee Davis is a tech analyst who has been covering the document imaging industry for over five years. Currently, Lee is the Associate Director of Software and Scanners at Keypoint Intelligence, where ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. As someone who has worked in customer service for more than 20 ...

Calculate annual % change by dividing start by end value, raising to inverse years, minus one, times 100. Ex: a drop from $15M to $10M over 2 years is a 18.4% average annual decline. This calculation ...