KPRC’s Amy Davis has invested years troubleshooting problems with the City of Houston Water Department as part of our “DRAINED” series. The city is in the process of replacing broken and outdated ...

I'm a writer and product reviewer with six years' experience. It’s easy to overlook the need to wash your water filter pitcher when you’re only ever filling it up with water. After all, how dirty can ...

Houston – Since the fall of 2021, we have reported stories of Houston water customers drained by astronomical bills they don’t understand. Calls and complaints to the water department are met with the ...

Jefferson Parish will require its water meter readers to snap a photograph when readings are abnormally high or low or when a meter is inaccessible. The Jefferson Parish Council amended its contract ...