The proliferation of generative AI tools has made the technology ever more accessible and relevant. Here’s how you can apply it to your business as well. AI should be seen as an integral part of your ...

Pranav Dalal is the CEO and founder of Office Beacon, a global outsourcing firm that serves clients in various industries worldwide. The conversation around business process outsourcing (BPO) used to ...

Running a small- or mid-sized manufacturing business can sometimes feel like balancing too many tasks at once—production schedules, inventory and customer orders, all while trying to stay in the black ...

In my experience, every financial company feels a constant tug-of-war between two equally important priorities: keeping the business running smoothly and pushing it to evolve. One is about maintaining ...

Who has tried doing a gemba walk and felt over time they just didn’t add much value? Or that they were OK for a while, but now? It’s a challenge to keep the traditional tools we use for continuous ...