According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Forbes contributors publish independent expert analyses and insights. Providing tools and resources to start, grow and manage your business. Job interviews are often one of the most nerve-wracking ...

In his landmark 1990 book Flow, psychologist Mihaly Csikszentmihalyi described flow as “a state in which people are so involved in an activity that nothing else seems to matter; the experience is so ...

Co-authored by Paul Thornton and Ronald E. Riggio, Ph.D. Leadership isn’t something that leaders do. It’s a collaborative process of leaders and followers working together, in a particular context, to ...