Abrahams is a lecturer at Stanford Graduate School of Business, the author of Think Faster, Talk Smarter and the host of Think Fast, Talk Smart: The Podcast. Abrahams is a lecturer at Stanford ...

‘Tis the season of giving. ‘Tis also the season of returning. American consumers are projected to spend roughly $960 billion this holiday season, according to the National Retail Federation. But ...

Facing an audience alone can be anxiety-producing. But copresenting with others brings its own set of challenges as well: from confusion to unclear roles. I once taught a class in which students were ...

Offering praise benefits everyone, experts say. Here’s how to do it like a pro. By Jancee Dunn A stranger gave me a compliment 10 years ago that I’ll never forget. I was at a diner in Brooklyn with my ...

In January, Erna was having a coffee in her living room in Vienna when she opened a letter from something called the Guter Rat für Rückverteilung, or the Good Council for Redistribution. “Guten Tag ...

On a recent weekday afternoon, Xuan Zhao popped into the post office shortly before it closed. The man helping her was incredibly patient and went out of his way to assist her with a pile of packages.