Small talk has its uses, especially in the business world. It can help us suss each other out, establish a basic level of trust, or just fill the time while we’re waiting in line. But let’s be honest, ...

Stacey, the chief executive of a nonprofit focused on energy efficiency, wanted to bolster her leadership team by creating a chief operating officer position. Her first two hires to fill the role were ...

A year ago, I wrote a piece here about how people were really using gen AI. That article seemed to hit a note: It was popular, featured in viral posts, and the beautiful accompanying infographic has ...