Your Windows computer isn't working right and you need to narrow down the problem. Here's how to boot up in Safe Mode and do just that.

Windows updates can seem stuck, but they may be running especially slow. If yours is truly stuck, there are ways to troubleshoot.

Turn off your system. Remove the power cord and disconnect all the peripherals. Disconnect the charger if it is a laptop. Press and hold the power button for up to 30 seconds. Turn on your system.