Amanda Smith is a freelance journalist and writer. She reports on culture, society, human interest and technology. Her stories hold a mirror to society, reflecting both its malaise and its beauty.

Scaling AI, fielding labor strikes, facilitating shipments during climate disasters—2024 has been anything but dull for business owners. Accordingly, they’ve had to fortify their customer service ...

Return to Service is one of the many enterprise-focused improvements Apple introduced in iOS/iPad OS 17. It’s a new device management tool designed to help IT manage remote fleets of iPhones and iPads ...

Tools are expensive — there's no real way around it. From everyday hand tools like screwdrivers, wrenches, and pliers, to power tools and specialty devices, building a solid collection of tools is ...