Whether it’s your phone, your computer or even your smart TV, chances are pretty good that something will go wrong, requiring you to troubleshoot. The device could stop working entirely, apps might ...

When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

Force-quit running apps or reboot your computer to unfreeze a Mac or PC Reviewed by Jon Fisher Reviewed by Jon Fisher Issues with a frozen computer can appear in one of several different ways: The ...

Realizing that your computer is infected with a virus can be a heart-stopping moment, but there's no need to panic. Viruses or other malware can have a devastating effect on your PC, slowing its ...