Whether it’s your phone, your computer or even your smart TV, chances are pretty good that something will go wrong, requiring you to troubleshoot. The device could stop working entirely, apps might ...

When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the screen. When you’re asked to help with a tech issue, it’s a lot easier if you can see and control the ...

Troubleshooting slow internet on a fast computer by optimizing Wi-Fi performance, checking network equipment, and identifying common connectivity issues. Pixabay, Bru-nO Internet speed problems can be ...

I have a user who's machine is not pingable on our network, using computer hostname or associated IP. However, in troubleshooting this, I see that the IP the machine actually has does not resolve to ...

Startup programs are apps that automatically run when you log in to your computer. However, as much convenience as these apps offer, there’s one downside to using them: if you have too many startup ...

Force-quit running apps or reboot your computer to unfreeze a Mac or PC Reviewed by Jon Fisher Reviewed by Jon Fisher Issues with a frozen computer can appear in one of several different ways: The ...