Computers are indispensable business tools, if they are working properly. Many small businesses can't justify the expense of a full-time IT position, so the job of trying to get a non-booting computer ...

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

Whether it’s your phone, your computer or even your smart TV, chances are pretty good that something will go wrong, requiring you to troubleshoot. The device could stop working entirely, apps might ...

I have a user who's machine is not pingable on our network, using computer hostname or associated IP. However, in troubleshooting this, I see that the IP the machine actually has does not resolve to ...

If your touchpad isn’t working on your laptop, you’re going to have to rely on your mouse. But there are a few steps you can ...

It's common for a small business not to have a centralized location; the small business owner saves money by not renting an office space and employees can work in any location they desire. However, ...

How to troubleshoot problems with Microsoft’s Remote Desktop Connection Your email has been sent Many technical issues with RDC require help from your IT staff, but you can troubleshoot certain ones ...

Speeding up a slow computer can be a challenge, particularly when dealing with older hardware that may be on the cusp of needing an upgrade or replacement anyway. Sometimes, a system simply needs a ...

A smooth and uninterrupted Wi-Fi connection is more crucial than ever, whether it is for work, leisure, or staying connected with loved ones. While encountering Wi-Fi issues on Windows devices is not ...

Realizing that your computer is infected with a virus can be a heart-stopping moment, but there's no need to panic. Viruses or other malware can have a devastating effect on your PC, slowing its ...