The National Eating Disorders Association made headlines in 2023 after its artificial intelligence-powered chatbot gave people seeking advice about eating disorders suggestions that were inappropriate ...

In today’s digital landscape, your online reputation holds immense power. It can shape perceptions, influence decisions and impact your personal or business success. According to recent statistics, 88 ...

Your business's online reputation is often the first thing people notice, and what they find can directly influence their perception of you and the choices they make. A single negative article, an ...

Reputation management should not be an afterthought or a reactive measure. Use these tips to prepare for a crisis before it hits. Establishing a strong, positive online presence before negative ...

It has always been essential for businesses to maintain a solid reputation. However, this has taken on another level of importance in the modern context. Social media, 24-hour news cycles and the ...

AI can mine social media, online reviews, and internal feedback to uncover what customers and current and former employees ...

A big part of our world is online and will continue to be so, whether it’s social connection, entertainment, inspiration, professional pursuits, or problem-solving. The first impression we make on ...

Erin Rice is a Writing Specialist from the United States. She has a Master of Arts in Composition and Rhetoric and works as a professor and Academic Success Coach, teaching students about writing and ...

In today’s feedback economy, consumers exercise their voice at will across an ever-increasing number of channels. Some of this feedback is solicited and some unsolicited. How can dealerships leverage ...