There's a saying that “The single biggest problem in communication is the illusion that it has taken place.” In business and life, communication on all levels is a key component to success, but there ...

Every business is different. From your company history to your products to the customers you serve, your story is unique to your business. A brand story goes beyond your “About Us” page—it includes ...

I used to believe I taught the one genre that artificial intelligence couldn’t touch. For 15 years, I’ve guided college students through the deeply human work of personal narrative, helping them ...

When I decided to write a book about illness anxiety, I thought it would be a purely professional and clinical endeavor. But as I started to put the words down, it gradually morphed into a healing and ...