With campus roaring back to life amid back-to-back Commencements, Reunions, and special events, HBS IT and Operations have been partnering closely behind the scenes to ensure these activities go off ...

Agile practices are not just for software development teams sprinting to code, test, and release applications. Agile methodologies, including scrum and Kanban, are being used today by a variety of ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

A few CIOs with call center-based Incident Management systems can’t see the bottom of incident queues due to the thousands of pending laptop connectivity, remote access login, and VPN support requests ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

BOSTON & SANTA CLARA, Calif., October 27, 2025--(BUSINESS WIRE)--Dynatrace (NYSE: DT), the leading AI-powered observability platform, and ServiceNow (NYSE: NOW), the AI platform for business ...

LAS VEGAS--(BUSINESS WIRE)--HPE (NYSE: HPE) today announced a transformational vision for hybrid IT operations with ultimate simplicity through GreenLake Intelligence, a new agentic AI framework for ...

SAN MATEO, Calif., Dec. 15, 2025 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The ...

BOSTON & SANTA CLARA, Calif.--(BUSINESS WIRE)-- Dynatrace (DT) (NYSE: DT), the leading AI-powered observability platform, and ServiceNow (NOW) (NYSE: NOW), the AI platform for business transformation, ...