UAB IT has expanded the IT Service Portal to include technology services specifically for the UAB School of Nursing, UAB Facilities and UAB Physical Security. “Members of the team meet with the ...

‘It’s not just about saving time; it’s about giving MSPs a tool that makes them look good, that strengthens their client relationships and that helps them scale more efficiently. That’s a big part of ...

Building occupants located in West Lafayette and Indianapolis can submit non-emergency work orders for maintenance and service requests online. Log in with BoilerKey credentials. Building deputies can ...

Now more than ever, state and local government agencies need ways to streamline processes and improve operations. Fortunately, many jurisdictions already use provenIT Service Management (ITSM) ...

Public-sector organizations face a unique set of challenges when it comes to managing service delivery for both citizens and employees. Limited resources, tight budgets and fragmented processes can ...

Government acquisition of IT services is experiencing a major shift from traditional buy-a-box procurement to as-a-service consumption. To understand how the federal government is rethinking its ...

Instructions are now available in the Fix It portal for those needing to request maintenance or other facility service work orders on campus in Indianapolis. Fix It is a portal used to request work ...