ConnectWise has acquired zofiQ, bringing agentic AI automation directly into one of the most widely used platforms for IT ...
Atomicwork gets backing from Khosla for its AI alternative to old-school IT software like ServiceNow
Atomicwork, a SaaS startup led by Indian founders, has raised $25 million in a fresh investment round backed by Khosla Ventures, as it plans to scale and deploy AI agents to simplify communication and ...
In 2026, IT support is no longer judged by availability alone, it’s measured by speed, clarity and experience.
Freshservice is an IT service management solution which you can use to manage assets. But is it worth the money? We find out. Is Freshservice right for your business, can you use it for free, and how ...
Facing budget cuts? Learn how Fort Myers, Fla., and the South Carolina Dept. of Commerce used a no-code ITSM tool with AI and automation to improve service delivery without adding head count.
In today's fast-changing digital world, managing IT assets is no longer just about keeping track of devices. It's about gaining visibility, reducing waste, supporting remote teams, and making informed ...
Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...
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