Large enterprise companies that need guaranteed high performance and scalability for their service management applications might want to consider StreamFoundry’s software suite that addresses several ...
CERN, the home of the Large Hadron Collider, is using IT service management (ITSM) to support operations outside the IT function. Reinoud Martens, service manager at CERN, has been taking the IT out ...
The IT Infrastructure Library, a set of management best practices that has long been popular in Europe, finally is starting to make waves in the U.S. The IT Infrastructure Library, a set of management ...
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