Can Visual IVR Really Help Callers? 5 Ideal Use Cases Your email has been sent From scheduling to bill payment, discover how visual IVR boosts efficiency and increases satisfaction with customer ...

Netxcell announced the launch of its Single IVR (Interactive Voice Response) advanced technology platform. The Single IVR system enables corporates, telecom subsrcibers and anyone using the system to ...

Through a partnership announced today, Jacada, a provider of customer service technology,is making its Visual IVR technology available to IVR Technology Group customers. Jacada-designed Visual IVR ...

LloydsTSB is finding that when it comes to banking, customers like talking to robots rather than humans, with the bank today announcing it has handled over 70 million calls with interactive voice ...

SAN DIEGO, Oct. 07, 2019 (GLOBE NEWSWIRE) -- Daré Bioscience, Inc. (NASDAQ: DARE), a leader in women’s health innovation, today announced that David Friend, Ph.D., its Chief Scientific Officer, will ...

Deep neural networking entered the consumer space with applications such as Apple's Siri and Microsoft's Cortana, but the technology's use in business contexts was limited until [24]7 brought it to ...

The need for enhanced self-service offerings has never been more pressing as two drivers converge – the world's biggest companies look to implement self-service to increase customer satisfaction and ...

54 percent of consumers believe that reaching an IVR menu when calling a business makes for a poor customer experience, leading more than half to abandon the company altogether LONDON--(BUSINESS WIRE) ...