Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what Forrester heard when we evaluated typical approaches to collecting personal ...

'Beyond Words: A Guide to Inclusive Language,' a new foundational resource for brands, will serve as the basis of the all-staff certification program for Code and Theory employees with plans to offer ...

For the March 2022 issue of Chilango — a news and culture magazine covering Mexico City, Mexico — the staff knew they had to top the year before to commemorate International Women’s Day. “Chilango” is ...

Forbes contributors publish independent expert analyses and insights. Julie is professor focused on workplace culture and talent retention Language is a powerful tool that shapes our thoughts, beliefs ...

Google has rolled out a new “inclusive language” function that is intended to steer its users away from what it deems to be politically incorrect words, like “landlord” and “mankind.” Google Docs ...

Students and staff at the University of Pittsburgh are being encouraged to share their pronouns and the pronunciation of their names among other recommendations in a new voluntary guide on ...

The following guidelines may change over time, as language is always evolving, and what is considered inclusive phrasing today may not be in the future. ACS will update this guide for accuracy, ...

Language shapes how we see the world. We use it to make sense of our reality. We use it to label people and things around us. Label something beautiful, and you acknowledge its uniqueness, elevate its ...

The charter of the city of Naples uses gender-specific pronouns such as "he," "his," and "his or her" to refer to the mayor and the city manager, but it might soon be a thing of the past. On Wednesday ...