The Help Desk only provides a loaner laptop if your device is actively with the Help Desk for software or hardware repair. If you are unable to use your device, but it is not being repaired by the ...

A high-level description of services provided by the Technology Help Desk. The responsibilities of the Technology Help Desk When and how to contact the Technology Help Desk. The incident/case process ...

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing services, broadening the company’s workforce solutions to support ...

TeamDynamix is replacing JIRA as our service management and ticketing system. JIRA has reached end-of-life and can no longer be updated. The TDX Service Management Platform will allow support teams to ...

The University of Wisconsin Information Technology Help Desk has been alerted of an unexpected Canvas outage as of Sunday afternoon. Certain students have reported their Canvas courses no longer ...

If your basic personal demographic information is incorrect on Luther systems (e.g. misspelled address, name change), we can help you correct that information. Students can either update their legal ...